Your privacy matters to us at ScootyLoot. This policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.
1. 📘 Introduction
At ScootyLoot, we are committed to maintaining your trust. We want you to understand what data we collect, why we collect it, and how we use it — with full transparency and security in mind.
2. 📋 Information We Collect
We collect the following types of data:
- Personal Identifiable Information (PII): Name, phone number, address, email
- Device Info: Device type, browser version, IP address
- Location Data: For real-time delivery and order accuracy
- Payment Details: Only securely tokenized, never stored in raw form
- Order & App Usage History: To improve personalization
3. 🛠️ How We Use Your Data
Your data helps us serve you better. Here's how:
- 🚚 Fulfilling and delivering orders promptly
- 🛡️ Fraud detection and user authentication
- 📈 Analyzing usage patterns to improve user experience
- 🎯 Sending targeted promotions or offers (you can opt out anytime)
- 🤝 Assisting customer support for faster issue resolution
4. 🍪 Cookies & Tracking
Cookies are small data files stored on your browser. They help us remember user preferences and improve your browsing experience.
- Session Cookies: Expire when you close the browser
- Persistent Cookies: Stay to remember preferences
- Analytics Cookies: Help us understand site traffic
You can control or delete cookies through your browser settings. However, some features of our service may not function optimally without them.
5. 🔄 Sharing Your Data
We do not sell your personal data. We may share information only in the following situations:
- 📦 With delivery partners strictly for order completion
- 🛡️ With regulatory authorities when required by law
- 🔧 With service providers for payment or analytics — under strict confidentiality agreements
6. 🔐 Data Security
Your security is our responsibility. We implement:
- SSL encryption for all data transfers
- Regular vulnerability scans and audits
- Tokenized payment handling (we never store raw card details)
- Role-based access and encrypted user databases
Note: While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. 🧾 Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications anytime
- Withdraw consent for data collection (with limited functionality)
8. 🧒 Children’s Privacy
ScootyLoot does not knowingly collect personal information from children under 13. If we learn we have collected
such data, we will take steps to delete it.
9. 🕒 Policy Updates
This privacy policy may be updated periodically. Changes will be posted on this page, and major updates will be communicated via email or in-app notification.
Last updated: June 23, 2025
10. 📮 Contact Us
If you have any questions or requests about our privacy practices:
- 📧 Email: [email protected]
- 📞 Phone: +91 98765 43210
- 🏢 Address: DLF Cyber City, Gurugram, Haryana
We promise to keep your data safe and respect your privacy every step of the way.